Five steps, and none of them is a loyalty programme.

Open the app and swipe. Every card is a dish that is actually being cooked near you, by a kitchen whose window is open right now. Sound off, full screen, one dish at a time.
Tap a kitchen to see their space, their hands, and what else is on. Anyone can open a window on Hatch and nobody inspects them, so we show you the room instead of pretending we vetted it.
Price and Add are on the card. Sizes, add-ons and a note for the kitchen open in a sheet — you never lose your place in the feed.
Food, tax, your tip, and a flat two dollars for Hatch. No percentage of your basket, no surge, no service fee that grows with what you ordered.
Sent to the window. The kitchen has it. Fired. On the sill. That is what the cook is actually pressing — there is no driver to follow, because Hatch has no drivers. If a kitchen delivers, they deliver it themselves.